{"id":5855,"date":"2018-10-09T10:52:21","date_gmt":"2018-10-09T10:52:21","guid":{"rendered":"https:\/\/broadreachnature.com\/?page_id=3"},"modified":"2019-08-23T09:08:46","modified_gmt":"2019-08-23T09:08:46","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/broadreachnature.com\/trade-site\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"

[vc_row][vc_column][vc_empty_space][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″][vc_column_text]<\/p>\n

Privacy Policy<\/h1>\n

[\/vc_column_text][vc_empty_space height=”17px”][\/vc_column][vc_column width=”2\/3″][vc_column_text]Broadreach Pet Supplies Ltd , Trading as Broadreach Nature Ltd, are committed to protecting and respecting your privacy.\u00a0 Please read through our policy carefully to make sure you clearly understand how we collect personal information and what we use it for.[\/vc_column_text][vc_empty_space][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″][\/vc_column][vc_column width=”2\/3″][vc_column_text]<\/p>\n

Summary<\/strong><\/h5>\n

[\/vc_column_text][vc_empty_space height=”17px”][vc_column_text]Broadreach Nature do not disclose customer information to third parties other than when order details are processed as part of the order fulfilment.\u00a0 In this case the third party will not disclose any of the details to any other third party without your direct acceptance.<\/p>\n

Our Website and Emails are hosted on a secure database with all firewalls and securities in place to protect your information through Pacwebhosting.com and we have gained all the necessary SSL certificates to make sure our Website is Secure for your information to be held on it.[\/vc_column_text][vc_empty_space][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″][\/vc_column][vc_column width=”2\/3″][vc_column_text]<\/p>\n

Information We Collect<\/strong><\/h5>\n

[\/vc_column_text][vc_empty_space height=”17px”][vc_column_text]We generally collect your personal information to help support you and your Pet so this is usually your name, address, account details, contact information and we may also ask about your Pet and any relevant information that will help in notifying you of any relevant products or services via email or telephone calls under legitimate reason under the GDPR (General Data Protection Regulation).[\/vc_column_text][vc_empty_space][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″][\/vc_column][vc_column width=”2\/3″][vc_column_text]<\/p>\n

What We Do With The Information We Collect<\/strong><\/h5>\n

[\/vc_column_text][vc_empty_space height=”17px”][vc_column_text]Primarily we use your personal information for the purposes to send you details of relevant offers and promotions.\u00a0 You can object to this at any time and request to opt out of any future offers or request to be deleted altogether in which case we will send you confirmation of this.\u00a0 Just email us at\u00a0sales@broadreachnature.com\u00a0or use the opt out link on any of our promotional letters.<\/p>\n

We process your information as required to give you the very best customer support.\u00a0 In the case of Direct Marketing we generally process your data for this purpose on the grounds of legitimate interest (for direct post and telephone marketing) or consent for electronic marketing purposes.<\/p>\n

If we collect any credit or debit card information this is processed via Barclays EPDQ or PDQ systems and held securely within Barclays who process Visa, Master Card and a number of other type of credit and debit cards for purchasing items on our online shop or directly over the phone using our card payment machine.\u00a0 We keep receipts for accounting purposes that are submitted to our accountants Aston Shaw Chartered Accountants who administer our Accounts in line with up to date accountancy practices.[\/vc_column_text][vc_empty_space][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″][\/vc_column][vc_column width=”2\/3″][vc_column_text]<\/p>\n

How Long We Hold Information For<\/strong><\/h5>\n

[\/vc_column_text][vc_empty_space height=”17px”][vc_column_text]We will generally hold personal information for seven years from the date of your last order, in line with legal and tax requirements.[\/vc_column_text][vc_empty_space][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″][\/vc_column][vc_column width=”2\/3″][vc_column_text]<\/p>\n

Use of Google Analytics<\/strong><\/h5>\n

[\/vc_column_text][vc_empty_space height=”17px”][vc_column_text]Broadreach Nature Ltd’s website uses Google Analytics, which tracks website data. To do this Google Analytics uses cookies to monitor how visitors are using the site. We use this data to analyse user activity in order to improve the website. For example using copies we can see how long a user spends on a certain page. We are then able to use such analysis to gain insights into how to improve the functionality and user experience of the website.\u00a0 However you can modify your browser settings to prevent this if you wish but it may affect how the site runs and affect some of the operation of the site including some searches.[\/vc_column_text][vc_empty_space][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″][\/vc_column][vc_column width=”2\/3″][vc_column_text]<\/p>\n

Request for Data Held<\/strong><\/h5>\n

[\/vc_column_text][vc_empty_space height=”17px”][vc_column_text]You have the right to request all the data we hold on you to be sent to you.\u00a0 Please make your request in writing by e-mailing sales@broadreachnature.com<\/a> or writing to Broadreach Nature +, Portelet, High Street, Croydon, Herts, SG8 0DR.<\/p>\n

This Privacy Policy was last reviewed and updated on 18th<\/sup>\u00a0May 2018.\u00a0 Policies are periodically reviewed to ensure compliance with current legislation.\u00a0 For questions relating to this policy please contact\u00a0sales@broadreachnature.com<\/a>[\/vc_column_text][vc_empty_space][vc_empty_space][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_empty_space][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″][vc_column_text] Privacy Policy [\/vc_column_text][vc_empty_space height=”17px”][\/vc_column][vc_column width=”2\/3″][vc_column_text]Broadreach Pet Supplies Ltd , Trading as Broadreach Nature Ltd, are committed to protecting and respecting your privacy.\u00a0 Please read through our policy carefully to make sure you clearly understand how we collect personal information and what we use it for.[\/vc_column_text][vc_empty_space][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″][\/vc_column][vc_column width=”2\/3″][vc_column_text] Summary [\/vc_column_text][vc_empty_space height=”17px”][vc_column_text]Broadreach Nature do not …<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-5855","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/broadreachnature.com\/trade-site\/wp-json\/wp\/v2\/pages\/5855","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/broadreachnature.com\/trade-site\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/broadreachnature.com\/trade-site\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/broadreachnature.com\/trade-site\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/broadreachnature.com\/trade-site\/wp-json\/wp\/v2\/comments?post=5855"}],"version-history":[{"count":2,"href":"https:\/\/broadreachnature.com\/trade-site\/wp-json\/wp\/v2\/pages\/5855\/revisions"}],"predecessor-version":[{"id":6647,"href":"https:\/\/broadreachnature.com\/trade-site\/wp-json\/wp\/v2\/pages\/5855\/revisions\/6647"}],"wp:attachment":[{"href":"https:\/\/broadreachnature.com\/trade-site\/wp-json\/wp\/v2\/media?parent=5855"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}